César Mesa Feb 3rd, 2014 Perspectives

Shortening the learning curve

In times when our clients are looking for ways to reduce their costs, and we -as providers- are looking for ways to promote growth in our centers, can these two demands ever be achieved f...

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Isabel Sánchez-Lozano Sep 27th, 2013 Perspectives

Why our clients outsource

Several independent consultants, such as Gartner and KPMG, have recently highlighted the value of outsourcing business services. In our market, the secret of success is to ensure that eve...

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